Delete your Rohi account

Rohi Browser, by Cornerstone Global LLC. You can delete your account in the app at any time, or ask us by email.

In the phone app (iPhone and Android)

iPhone app, version 1.0: there's no sign-in in this version. Tap You, then Settings, then Delete account at the bottom, and confirm. Everything Rohi keeps on your iPhone is removed and Rohi starts again at the welcome screens. If Family mode is on, it asks for the parent PIN first. The steps below are for versions with sign-in.

1. Open Rohi and tap You in the bottom bar.
2. Scroll to the bottom and tap Delete account. It shows when you're signed in.
3. Tap Delete account again to confirm.
4. If Rohi asks you to sign in once more, sign in with the same Apple or Google account, then tap Delete account again.

In Rohi for Chrome and Edge

1. Click the Rohi button in the toolbar, then Settings.
2. Under Account, choose Delete account and confirm.

If you no longer have the app

Email admin@cornerstoneglobalteam.com with the subject "Delete my Rohi account". Write from the email address of the Google account you signed in with, or, if you used Sign in with Apple, tell us the name on your account and the church you joined groups or teams in, so we can find it. We'll reply when it's done, within 30 days.

What is deleted

• Your account, right away: your user ID, your name, which service you signed in with, and the email address from Google sign-in are deleted from Firebase Authentication, the service that holds Rohi accounts.
• Your join requests and group and team memberships, right away: everything stored on rohibrowser.com with your account is deleted first, in every church: your requests to join small groups and serving teams (your first name, the phone or email you added, your message and the leader's answer), waitlist spots, your memberships in groups and teams, any texts or emails about your requests still waiting to go to a leader, and, if you lead a group or team in Rohi, the link between it and your account. Group and team counts go down to match. If Rohi can't reach rohibrowser.com, your account isn't deleted yet; try again when you're online.
• On that device: Rohi signs out. Your bookmarks, history and settings stay on your device until you delete them or remove the app.

What remains, and for how long

Some church features are stored on rohibrowser.com apart from your account, so deleting your account doesn't remove them by itself. They're removed on their own:

• Prayer requests you sent your church, with any private replies: removed 30 days after you sent them. You can remove one sooner in the app.
• Group prayer requests and group chat: requests are removed after 30 days and chat messages after 60 days. Leaving the group in the app removes your requests now.
• Serving teams: the name you shared and your schedule stay until you leave the team in the app, or 400 days after the church's serving data last changed.
• Reports you made to your church's moderators: removed after 90 days. They don't include your name or account.

To have any of this removed now, email admin@cornerstoneglobalteam.com and tell us your church and the groups you prayed or chatted in, or the teams you served on. We'll remove it within 30 days and tell you when it's done.

See the Privacy Policy for everything Rohi keeps and sends.

Contact us

Cornerstone Global LLC
522 W Riverside Ave, Suite #10702
Spokane, WA 99201
admin@cornerstoneglobalteam.com